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SunsrcePosted Aug 27, 2026
Customer Service Team Lead
Elko, NV 89801full timeOn SiteseniorH1B: no
Sunsrce Customer Service Team Lead at SunSource manages sales of lubrication products and maintains customer accounts through phone and internet correspondence. The role involves order entry, customer problem resolution, and collaboration with account managers.
Responsibilities
- 5 plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.
- Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
- Knowledge of industrial hose and gasket industry preferred
- Sell industrial hose and gasket products and maintain customer accounts
- Take orders on the phone and over the internet
Qualification
Emphasize salable features
Required
- Enter orders and product quotes into the computer system
- Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained
- Estimate delivery dates based on knowledge of production and delivery schedules and inventory
- Prepares reports of business transactions in company database
- Works with account managers to keep account activities up to date
- Investigates and resolves customer problems with deliveries
Preferred
- Knowledge of industrial hose and gasket industry
Company
Sunsrce
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