Crusoe Sr. Technical Enablement Engineer at Crusoe delivering training and technical content to help customers maximize use of Crusoe Cloud. Acts as a bridge between customers, product, and marketing as the public technical voice of the platform.
Responsibilities
Crusoe is hiring a Sr. Technical Enablement Engineer to help customers get the most out of Crusoe Cloud. This role can be based out of any Crusoe office and is full-time in-office. You will work across all customer accounts — not tied to a single book of business — proactively training customers on current features, new releases, and capabilities they are not yet using. You will build the enablement catalog used to onboard new customers and new employees, and act as a bridge between customers, product, and marketing as the public technical voice of the platform.
What You'll Be Working On
Deliver live training, webinars, and workshops that teach customers how to use Crusoe Cloud features and realize value from the platform
Produce technical content — blog posts, whitepapers, and guides — covering Kubernetes architecture and cloud infrastructure topics
Script, record, and produce "How-To" videos, feature deep-dives, and webinar demos
Represent Crusoe at major industry events such as KubeCon as a speaker, evangelist, and subject matter expert, including booth engagement
Build and maintain reference architectures and sandbox examples on GitHub showing how Crusoe Cloud integrates with the wider CNCF ecosystem (ArgoCD, Rancher, KubeVirt)
Create Proof of Concept guides and technical decks that help the sales team explain enterprise-grade features, and channel customer feedback to the product team to shape the roadmap
What You'll Bring to the Team
Deep understanding of Kubernetes internals, including API servers, namespaces, RBAC, and multi-tenancy
Hands-on experience with virtual machines and private cloud infrastructure, including compute and storage (OpenStack or KubeVirt experience valued)
Proficiency with Infrastructure as Code (Terraform, Helm) and major cloud providers (AWS/EKS, Azure, or GCP)
Qualification
Familiarity with DevContainer standards
Required
Deep understanding of Kubernetes internals, including API servers, namespaces, RBAC, and multi-tenancy
Hands-on experience with virtual machines and private cloud infrastructure, including compute and storage
Proficiency with Infrastructure as Code (Terraform, Helm) and major cloud
Preferred
History of contributing to or advocating for open-source projects (Knative, Tekton, OpenStack)
Familiarity with DevContainer standards, CLI tool development, and local-to-cloud development workflows (DevPod)
Experience creating sales enablement materials or supporting DevRel and external marketing efforts
Background at cloud infrastructure or platform companies (Mirantis, Platform9, Datadog, or similar)
