Technical Operations Engineer

Austin, TXfull time

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On Site

mid

H1B: no

Allen Control Systems Technical Operations Engineer serving as on-site SME for ACS products during domestic and international events. Troubleshoots mechanical, electrical, and software systems to ensure reliable system performance.

Responsibilities

Act as an on-site product SME for ACS systems during CONUS and OCONUS events.
Troubleshoot and resolve issues across mechanical, electrical, and software systems with minimal support.
Collaborate closely with the engineering team to identify, isolate, and solve problems.
Apply practical knowledge of networking layers for both hardline and mesh networks.
Utilize mechanical aptitude to address hardware and system-level challenges.
Perform basic Linux-based tasks, including log access, configuration updates, and system modifications via CLI.
Ensure mission readiness of ACS systems and provide direct technical support to program managers and operators.

Qualification

Basic Linux proficiencyBachelor’s degree in engineering

Required

3+ years of experience in technical operations, field engineering, or robotics/mechatronics.
Strong troubleshooting skills across mechanical, electrical, and software domains.
Working knowledge of networking concepts for both wired and mesh network environments.
Hands-on mechanical aptitude (hobby mechanic, robotics, construction, or similar practical experience).
Basic Linux proficiency, including CLI navigation, log analysis, and configuration updates.
Ability to work independently in challenging environments with minimal support.
Bachelor’s degree in engineering, computer science, robotics, or related technical field (or equivalent practical experience).
Ability to travel domestically and internationally to support mission events.

Benefits

Dental
Vision
PTO
Equity/RSU

Company

Allen Control Systems

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Source: ashby

Active within the past hour

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