Isn Bilingual Business Development Associate supporting ISN’s global contractor and supplier platform. Handles client communications and supports customer service and sales initiatives.
Responsibilities
As a Business Development Associate, you’ll work directly with clients in a high-volume, customer service environment supporting ISN’s global contractor and supplier platform.
Your responsibilities will include:
Assisting English- and Portuguese-speaking customers via phone, chat and email
Handling inbound client inquiries and providing proactive customer support
Troubleshooting platform, account, and compliance-related issues
Building trust and strong working relationships with clients
Learning how businesses use ISN to manage contractors and suppliers
Collaborating with internal teams on customer retention and engagement efforts
Supporting sales and marketing initiatives as you develop within the role
Qualification
Authorized to work in the UWho should apply?You are the ideal candidate if you haveProficient computer skills (Word
Required
Bachelor’s degree from an accredited university and/or equivalent work experience
Advanced fluency in English AND Portuguese (written and verbal) required
Desire to work in customer service and move into B2B sales within 12-24 months
Required to work in office at least 3 days a week
Authorized to work in the U.S. and will not require visa sponsorship now or in the future
Who should apply?
You are the ideal candidate if you have:
Customer-focused and comfortable in a high-call-volume environment
Confident communicating with clients by phone and email
A career aspiration to start in Customer Service and progress into B2B sales
