Reddit Senior Client Partner in Reddit's Large Customer Sales team for Pharma vertical, managing key brand and agency relationships to meet business objectives using Reddit's advertising suite. Role based in New York, Chicago, or San Francisco.
Responsibilities
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
Proactively construct upfront and joint business plans with top clients
Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
Leverage data from internal and external sources to inform client strategies and pitch proposals
Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Qualification
Ability to lead special projects
Required
12+ years of experience in digital media with at least 7+ years of experience in sales, Pharma client experience preferred
Experience owning partnerships with complex enterprise tech organizations
Proven experience managing relationships up through C-level executives
Deep industry expertise in specific verticals, product types, and/or measurement solutions
Deep existing relationships within the agency and client direct space
Subject matter expertise in the social media landscape and native advertising
Experience building and executing long-term account growth strategies
Demonstrated top-performer achievement against sales targets
