Accountable to client SLA agreements and site-specific quality and fulfillment targets.

Create and manage day to day operational strategy ensuring the campus operates in a safe, and productive manner.

Actively contribute to the development of direct reports.

Full work week responsibility of client or clients (including 2nd shift & weekend/donut shifts if applicable).

Lead Individual Performance Management program for area.

Responsible for planning, prioritizing, and communicating shift directives to insure efficiency, accuracy, and quality.

Interact with clients on operational topics.

Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

Deliver performance evaluations to direct reports and provide feedback as necessary including salaried member of management.

Promote and develop a culture of continuous improvement within the value stream.

Deliver productivity and improvements in line with KPIs.

Ownership of lean process improvement and CI initiatives.

Operations Manager, DC

Responsibilities

Qualification

Required

Company

Aloyoga

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