Lithic Solutions Consultant at Lithic serving as a technical and strategic bridge between Lithic and clients. Owns complex client relationships from pre-sale through implementation to deliver tailored card issuing solutions.
Responsibilities
Client Engagement
Serve as a trusted technical advisor to a portfolio of strategic clients, from early-stage fintechs to enterprise partners.
Lead discovery conversations to understand client goals, technical environments, and program requirements.
Translate complex client needs into concrete integration designs and implementation plans.
Own client relationships through the full lifecycle; scoping, build, launch, and ongoing optimization.
Develop deep expertise in Lithic's APIs, card issuing workflows, and platform capabilities.
Guide clients through integration decisions including authorization flows, transaction processing, tokenization, and card program configuration.
Review client implementations and proactively identify risks, gaps, or optimization opportunities.
Serve as a credible technical voice in escalations and complex problem-solving scenarios.
Cross-Functional Collaboration
Partner closely with Account Executives to support pre-sales and shape solution proposals.
Work with Product and Engineering to surface client feedback, inform the roadmap, and advocate for platform improvements.
