Scale AI Subject Matter Expert at Scale AI focused on quality evaluation and standards definition within assigned projects. Conducts audits, defines quality benchmarks, and provides actionable insights to improve output quality.
Responsibilities
Quality Audits & Evaluation
Conduct structured audits of task outputs to evaluate accuracy, consistency, and adherence to project guidelines.
Apply domain expertise to assess nuanced or complex work requiring specialized knowledge.
Identify patterns of quality issues and flag systemic gaps impacting output standards.
Quality Standards & Benchmarking
Define and refine quality benchmarks, scoring rubrics, and evaluation criteria based on project needs.
Contribute to the development of gold standards and reference materials for high-quality outputs.
Ensure quality frameworks reflect domain-specific rigor where applicable.
Analysis & Insights
Analyze audit results to generate actionable insights on quality trends and performance gaps.
Provide structured reports with clear recommendations to improve overall output quality.
Partner with internal stakeholders to calibrate on quality expectations and scoring consistency.
Qualification
Experience in quality assuranceAbility to produce clearEngagement ExpectationsHourlyDeliverables include completed auditsPLEASE NOTEAt Scale
Required
Deep domain expertise in a specialized field (e.g., medicine, law, engineering, etc.).
Strong analytical skills with the ability to evaluate complex outputs against defined standards.
Experience in quality assurance, auditing, or evaluation frameworks is preferred.
Ability to produce clear, structured, and actionable feedback.
High attention to detail and commitment to accuracy and consistency.
Engagement Expectations
Hourly, project-based work aligned to audit volume and quality needs.
Deliverables include completed audits, calibration input, and quality reports.
Operates independently with minimal oversight, focusing on expertise-driven contributions.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
