This is a high-ownership role with direct impact on provider outcomes and company performance.

Act as a strategic advisor to providers

Build trusted relationships with clinicians and practice owners.

Diagnose practice challenges and develop actionable growth plans.

Track performance metrics and ensure providers are progressing toward goals.

Share best practices across the network to improve clinical and business outcomes.

Improve product adoption and operational excellence

Help providers use Alpaca’s tools effectively to run their practice.

Surface workflow issues and collaborate with Product and Operations to improve systems.

Translate real-world provider feedback into scalable playbooks and process improvements.

Own outcomes, not just activity

Measure success through provider growth, retention, and revenue performance.

BCBA Liaison

Responsibilities