Skydio builds autonomous drones. Our largest commercial customers run global logistics and site security operations, and they're moving from one-off drone flights to standing programs that run every day across dozens of sites. Getting there takes more than shipping hardware.

That's this role. You'll own commercial deployments end to end: planning, rollout, operational handoff, and the stabilization period after go-live. You'll work directly with the customer's operators and safety leads to build the procedures, training, and maintenance practices a program needs to run without you. And you'll bring what you learn in the field back to Product and Engineering.

The work spans piloted operations and dock-based remote operations. It sits at the intersection of hardware, software, operations, and aviation compliance, and there is no playbook yet for much of it. You should be comfortable writing one.

Own planning and execution for commercial deployments, from pilot through scaled rollout, including dock-based remote operations programs

Manage scope, schedule, dependencies, and risk across hardware, software, and operational workstreams - and flag the technical, regulatory, and logistical problems early, with a plan attached

Partner with customers to build the operational foundation: Standard Operating Procedures, Safety Management System inputs and operational controls, and maintenance and support plans matched to Skydio platforms

Run the handoff to steady-state operations, and confirm the customer's team is genuinely ready before you step back

Translate customer operational requirements into execution plans and clear internal deliverables

Coordinate across Mission Success, Support, Product, Engineering, and Operations

Keep customer expectations and Skydio's actual capabilities in the same place, including saying no when that's the honest answer

Support commercial expansion - early deployments, new use cases, and the groundwork for scaling them

Program Manager, Major Deployments

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Skydio

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