Field Quality Lab - Sr. Manager at Lucidmotors · LumiJobs

Responsibilities

As the Senior Manager, Field Quality Laboratory, you will lead Lucid’s laboratory operations responsible for returned-part analysis, component testing, failure validation, vehicle inspections, and fleet-based durability investigations. This role reports to a senior leader within the Field Quality organization and exists to strengthen the speed, rigor, and consistency of technical investigations tied to customer and field quality concerns. In your first 12 months, you will own the operating model for the Field Quality Laboratory, improve investigation turnaround time, increase root cause identification effectiveness, and build a vehicle testing program that supports faster issue resolution and corrective action validation. Success will be measured through improved laboratory throughput, stronger evidence quality, clearer cross-functional decision-making, and measurable support for product quality improvements. This role offers the opportunity to influence vehicle quality through direct ownership of physical evidence, laboratory capability, and vehicle-level validation across advanced EV systems.
Laboratory Operations: Lead Field Quality laboratory operations and set investigation priorities, staffing plans, and throughput expectations that support timely, evidence-based resolution of customer and field quality concerns.
Failure Analysis: Own the standards for returned-part analysis, component teardown, failure reproduction, and validation testing so engineering teams can make decisions based on objective evidence and repeatable methods.
Fleet Validation: Manage Lucid’s Field Quality vehicle fleet and determine how vehicles are used for issue reproduction, durability accumulation, corrective action validation, and emerging risk identification.
Corrective Actions: Partner with engineering, manufacturing, supplier quality, service, and warranty teams to validate design changes, process improvements, containment plans, and service procedures before broader implementation.
Technical Escalations: Provide laboratory evidence, risk assessment, and investigation recommendations for high-priority quality issues, customer escalations, and cross-functional leadership reviews.
Capability Growth: Identify and implement laboratory tools, test methods, documentation systems, and analytical capabilities that improve investigation speed, consistency, and technical rigor.
Team Leadership: Build, coach, and develop a team of laboratory engineers and technicians while establishing clear performance expectations, safe work practices, and a culture of accountability and continuous improvement.
10 years of experience in automotive quality, reliability, validation, testing, laboratory operations, product engineering, field quality, warranty engineering, or a related technical discipline.
8 years of leadership experience managing engineering, laboratory, validation, or technical investigation teams.
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Materials Engineering, Manufacturing Engineering, or a related technical field.
Experience leading structured root cause investigations, technical failure analysis, component teardown, failure reproduction, validation testing, and corrective action verification.

Field Quality Lab - Sr. Manager

Responsibilities

Qualification

Preferred

Benefits

Company

Lucidmotors

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