Abridge Staff IT Engineer responsible for designing and maintaining automation solutions across corporate IT infrastructure. Lead automation in identity and access management and integration of disparate systems.
Responsibilities
As a Staff IT Engineer, you will be a technical leader responsible for driving efficiency and scale across the entire corporate IT infrastructure and enterprise ecosystem. You will design, build, and maintain mission-critical automation solutions that eliminate manual processes, enhance security posture, and improve the employee experience globally. This role requires deep engineering expertise, an IT product mindset for automation, and the ability to mentor junior team members while tackling the organization's most complex integration and scaling challenges. You will work directly with IT leadership, Security leadership, and department heads across the company.
Operating at the intersection of healthcare AI and enterprise IT, you will be expected to architect and enforce automation standards that meet the rigorous demands of a HIPAA-compliant, SOC 2-audited environment.
Workflow Automation: Develop scalable, resilient workflow automation solutions to streamline critical business processes, including onboarding/offboarding, access requests, compliance enforcement, and self-service IT support.
API and Integration Development: Serve as the subject matter expert for integrating disparate systems by building robust, fault-tolerant connections using APIs and event-driven architectures.
Identity and Access Management (IAM): Drive automation within the IAM infrastructure, focusing on automated role assignment, least-privilege policy enforcement, and audit-friendly logging of authentication and authorization events.
Enterprise Data Engineering: Architect and engineer robust data platforms for IT, ensuring efficient collection, normalization, and secure storage of high-volume enterprise data for reporting, audit, and advanced analytics.
Technical Leadership: Act as a force multiplier for the team — establishing engineering best practices, leading code reviews, documenting architectures, and mentoring engineers in automation principles.
Business Systems & Custom Application Deployment: Own the end-to-end deployment and lifecycle management of business-critical systems and custom-built applications, from architecture and vendor evaluation through implementation, integration, and ongoing support — ensuring solutions are secure, scalable, and aligned with enterprise IT standards.
Qualification
ExperienceCloud & Platform ExpertiseProgramming ProficiencySystems IntegrationAutomation PlatformsCompliance ContextCommunicationWhy Work at Abridge?At AbridgeBeyond individual impactHow we take care of Abridgers
Required
Experience: 10+ years in IT Engineering, IT Apps Development, or DevOps, with at least 5 years dedicated to large-scale enterprise automation.
Cloud & Platform Expertise: Deep hands-on experience automating complex operations and governance across GCP, AWS, and/or Azure. You will bring an ability to build and modularize infrastructure provisioning using Infrastructure as Code (i.e. Terraform).
Programming Proficiency: Highly proficient in at least one modern programming language; strong preference for Python.
Systems Integration: Proven experience with REST/GraphQL APIs and querying and managing relational databases (SQL strongly preferred).
Automation Platforms: Extensive experience designing and managing centralized automation platforms (e.g., n8n, SOAR, Ansible, Workato, or custom frameworks).
Compliance Context: Experience operating in regulated industries (healthcare, finance, or similar) with exposure to SOC 2, HIPAA, or equivalent compliance frameworks.
Communication: Able to communicate effectively across a wide range of audiences — from engineers to GTM stakeholders, from individual contributors to executives.
Preferred
Experience with agentic AI or ML models applied to IT automation (proactive issue detection, intelligent routing, NLP).
Why Work at Abridge?
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
