Fastly Manager - Customer Solutions Engineering at Fastly leads the strategy and execution of global total rewards programs. The role partners with leadership to develop innovative compensation and benefits aligned with company goals.
Responsibilities
Architect and execute a competitive, end-to-end Total Rewards strategy that aligns with Fastly's overall talent agenda
Collaborate effectively with a wide variety of internal stakeholders, including the Board of Directors, senior management, internal clients, the People leadership team, and develop/mentor the compensation/benefit team members
Serve as an integral member of the HR Leadership team advising on programs impacting the organization as a whole and collaborating with HR Business Partners to understand and address the unique needs of their various client groups.
Leverage knowledge of market conditions and competitive talent landscape to design tailored strategies for compensation concerning key talent segments
Stay on top of total rewards trends and offerings to ensure Fastly’s offerings are fresh, modern, and competitive, culturally relevant around the globe, while aligned with our business strategies
Manage and oversee the design, implementation, administration, maintenance, and reporting of executive and equity compensation programs and initiatives
Prepare materials for Fastly’s Compensation Committee and Board of Directors as needed
Direct studies and analysis and engage resources such as external consultants, as needed, to inform the resolution of Total Rewards related questions and issues
Evaluate employee recognition approaches based on best practices and employee engagement objectives; recommend enhancements and partner with other People leaders in support of an integrated talent agenda, particularly with respect to recruiting, learning and development, performance management, compensation, and recognition
Collaborate with benefits providers on renewals or service bids, utilization experience, cost management, and plan design options; review vendors' performance and recommend changes to management
Provide strategic direction, planning, and execution of Fastly’s compensation and benefits programs including health and welfare, 401K/retirement, time-off and flexibility, disability plans, and other various perks
Review the mix of benefits/wellness offerings to employees and assess their effectiveness; make recommendations to vary offerings based on current best practices, cost, and utility of benefits to employees and create a similar global employee experience.
Qualification
Strong communicationBA/BS Degree is preferred
Required
You’re a natural at building relationships, partnering and influencing others
You think creatively and see constraints as challenges that can be solved
You’re as comfortable driving strategy as you are rolling up your sleeves
You have a solid track record in rolling out new programs and strategies, dealing with a wide range of internal stakeholders and external partners
Customer service and consultative philosophy; centering HR around a customer service mission, effectively soliciting feedback from key stakeholders on all aspects of total rewards, adapting changes when needed to drive satisfaction
Expert knowledge of health and wellness programs, 401(K) administration, and employment contracts
Strong communication, organizational, problem-solving, and project management skills. Strong attention to detail with a creativity
High degree of motivation and flexibility; ability to creatively multitask while managing deadlines and perform under pressure
Ability to work independently and succeed in a team-oriented, collaborative, but complex and decentralized environment
Experience with Workday and helping to implement an HR Shared Service Model a plus
BA/BS Degree is preferred
12+ years of relevant work experience in Compensation, Benefits and/or Total Rewards or HR Operations
