We are seeking an exceptional Senior Strategic Accounts Manager to join our Strategic Accounts team. This role will report to the Director, Strategic Accounts. This role is critical for retaining and growing Garner’s small group market (25 - 250 employees) employer clients by serving as their trusted strategic partner on plan design, cost trends, and performance. The Senior Strategic Accounts Manager is responsible for driving improved Net Revenue Retention and other key performance indicators for their book of business.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Travel up to 10% of the time is expected.

Own the process to retain and upsell Garner’s small group employer clients (25 - 250 lives)

Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results.

Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance.

Establish and manage key strategic broker and client relationships.

Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks.

Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI.

Drive improved Net Revenue Retention and other KPIs for your book of business.

The ideal candidate has:

Deep fully insured and small group self-funded health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance.

Senior Strategic Accounts Manager (Small Market)

Responsibilities

Qualification

Required

Benefits

Company

Garner Health

More roles at Garner Health