Responsibilities

Please note: This role may require reviewing graphic, controversial, and offensive content in accordance with Roblox’s handling policies. It may also require participation in an on-call rotation during weekends and holidays.
Own repeatable, high-sensitivity investigations involving serious safety threats, including child exploitation, violent extremism, organized fraud, compromised accounts, coordinated abuse, and other high-risk matters.
Apply structured investigative methods, evidence checklists, common templates, and approved data pulls to produce timely and consistent case outcomes.
Gather, preserve, analyze, and corroborate evidence while maintaining accurate provenance, confidentiality, and auditability.
Define investigative questions, scope, hypotheses, evidence plans, milestones, risk controls, and exit criteria for sensitive or ambiguous matters.
Conduct focused account, entity, and timeline linkage as needed, and identify when a case requires deeper attribution, network mapping, or cross-platform investigation.
Escalate cases to Specialized Investigations when they develop meaningful attribution complexity, broader network risk, external actionability, or a need for deeper synthesis.
Prepare clear case summaries and standardized downstream work product for partners such as Legal, Safety Intelligence, Trust & Safety Operations, Law Enforcement Operations, or NCMEC, as appropriate.
Track recurring patterns, operational pain points, and escalation trends, and translate findings into recommendations for Policy, Product, Engineering, Detection, Legal, and Safety Operations.
Lead or contribute to durable improvements such as investigation playbooks, evidence standards, intake criteria, triage processes, tooling requirements, and quality-review mechanisms.
Represent Safety Investigations with cross-functional stakeholders, explain and defend investigative decisions, navigate disagreement, and maintain alignment on sensitive matters.
Mentor investigators, provide constructive feedback on casework, and raise the team’s standards for investigative rigor, documentation, and inclusive collaboration.

Safety Threat Investigator, Safety Investigations at Roblox · LumiJobs

Safety Threat Investigator, Safety Investigations

Responsibilities

Qualification

Required

Benefits

Company

Roblox

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