Buildops Head of Product Design at BuildOps leads design quality for complex domains including financial workflows, AI, and mobile. This role involves hands-on design work and mentoring other designers without formal management responsibilities.
Responsibilities
Own design quality across your domain cluster—financial workflows, AI, and mobile—taking the hardest problems from ambiguity to engineering-ready solution yourself, and ensuring the rest of the work in those areas meets a high bar
Give direction and mentorship to the designers working in your domains, leveling up both the work and the people without acting as their formal manager
Design experiences for our AI and agentic capabilities, turning complex system behavior into flows that feel intuitive and trustworthy
Simplify deeply complex enterprise workflows—including ERP integrations and financial operations—turning dense, data-rich problems into clarity for our users
Help reshape our mobile app into an experience our field users love, partnering across product and engineering
Set the standard for design craft and AI-native ways of working, and bring that bar to design reviews through your own work and sharp, constructive feedback
Partner closely with product managers, engineers, and QA to understand constraints, pressure-test ideas, and ship quickly
What We Look For
8+ years of product design experience, with a proven track record of shipping complex products from concept to launch. We care more about staff-level impact than years on a résumé—we're looking for someone clearly maxing out at their current level and ready for the leap
Demonstrated ability to elevate the work and the people around you—mentoring and leading without formal management authority
Deep experience designing complex, data-rich enterprise or vertical SaaS workflows; financial products, payments, or ERP experience strongly preferred
Experience designing AI-powered or agentic experiences, preferred
Qualification
Comfortable navigating complexA generous
Required
A senior craftsperson hungry to make a bigger impact—not coasting on tenure
Someone who respectfully challenges the status quo and shows the team a better path
Comfortable navigating complex, ambiguous projects and moving between problem areas without losing the thread
A generous, low-ego teammate genuinely invested in the growth of the designers around you
Relentlessly committed to craft and to creating exceptional user experiences
Someone who cares deeply about doing excellent work that helps make people's lives better
