Senior Solutions Engineer / IT

Required

• You are an owner-operator who takes responsibility for systems throughout their lifecycle, from design and implementation through support, measurement, and continuous improvement.
• You communicate clearly and calmly with both technical and non-technical partners, especially when diagnosing high-impact issues or navigating competing priorities.
• You are a learn-it-all who stays curious about new technologies and is willing to challenge assumptions, test ideas, and improve based on evidence.
• You lead at all levels by sharing knowledge, mentoring teammates, and making the systems and processes around you easier for others to use and support.
• 5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role supporting a multi-OS environment, with strong experience in macOS.
• Demonstrated experience owning endpoint management and corporate infrastructure, including Jamf or a comparable MDM platform, enterprise networking, and identity or SaaS administration.
• Demonstrated experience automating IT operations through scripting such as Bash or Python, MDM workflows, infrastructure-as-code, or comparable engineering practices.