Applied Customer Technical Program Manager at Applied owns customer-facing program management for a flagship software program for a global automotive OEM. This role manages milestones, cross-functional coordination, and reporting.
Responsibilities
We are standing up a dedicated program team to deliver a flagship software program for a major global automotive OEM. We are looking for a Customer Technical Program Manager to own customer-facing program management, milestones, cross-functional coordination, and reporting, working directly with the customer’s program leadership and across Applied’s engineering organization.
This is a builder role on a new team. You will translate ambiguous customer requests into tracked, executable work, coordinate delivery across Applied’s capability-based engineering teams, and serve as a primary point of contact for the customer on schedule, risks, and dependencies. The role reports to the Customer Program Lead.
At Applied Intuition, you will:
Own the customer-facing program, define and maintain the program baseline including milestones, scope boundaries, risk register, and dependency map in alignment with the Statement of Work. Ensure program commitments are tracked with rigor and deviations are surfaced proactively
Drive delivery coordination across Applied's engineering organization through Engineering TPMs, managing cross-team dependencies and competing priorities across concurrent programs
Serve as the primary interface to the customer's program leadership and counterpart TPMs on all matters related to schedule, risk, and technical dependencies. Build and maintain trusted working relationships at the program level
Own and operate the full program governance cadence across all recurring touchpoints with the customer and internal teams
Define, own, and report program-side KPIs to the Customer Program Lead and internal stakeholders. Maintain a clear and accurate picture of program health at all times.
Own resolution of program-level issues and decisions through structured escalation management, triaging issues by impact and urgency, driving resolution at the appropriate level
Partner with onsite teams to ensure seamless integration of Applied's product into the customer's vehicle program. Own coordination and governance of all customer-facing field activities through the program
We're looking for someone who has:
5+ years in technical program management within the automotive industry, ideally with hands-on experience at an OEM or Tier-1 supplier
Qualification
FOR US-BASED ROLES
Preferred
Prior experience in a startup or high-growth environment
Familiarity with automotive development standards (ASPICE, ISO 26262, AUTOSAR).
Experience with defect management at scale and severity-based SLA tracking
Background in series production programs or Vehicle OS / IVI / ADAS platform delivery
Experience managing the requirements lifecycle (decomposition, traceability, change control) on a customer-facing program
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
FOR US-BASED ROLES: Applied Intuition is committed to providing an accessible and inclusive application and interview experience to applicants who are disabled veterans and other applicants with disabilities or medical conditions. Reasonable accommodations are available, requesting an accommodation will not affect your candidacy in any way, and you are not required to disclose the nature of your disability or medical condition in order to make a request.
