Staff Field Quality Engineer - Vehicle at Lucidmotors · LumiJobs

Responsibilities

As a Staff Field Quality Engineer, Vehicle, you will serve as a senior individual contributor within the Field Quality Engineering organization and report to the Field Quality Engineering leader. This role exists to lead investigation and resolution of the most complex vehicle-level issues, especially when the responsible system, failure mode, or corrective path is unclear. You will own high-priority, cross-functional investigations from technical triage through root cause, corrective action, validation, and verified closure.
In the first 12 months, success will be measured by your ability to reduce investigation cycle time, resolve high-risk vehicle concerns, prevent repeat failures, and raise the technical standard for Field Quality investigations across commodities. This role offers direct influence on vehicle architecture, diagnostics, service strategy, validation plans, and future product improvements through decisions grounded in field data. A strong candidate will gain broad vehicle-level ownership at the intersection of customer experience, engineering decision-making, and product reliability.
Vehicle-Level Authority: Lead technical decision-making for complex customer concerns that cross vehicle systems, have unclear ownership, or require expertise beyond a single commodity.
Root Cause Governance: Define investigation strategy, evidence standards, and root cause criteria to ensure conclusions are reproducible, data-supported, and actionable.
Corrective Action Strategy: Direct permanent corrective and preventive actions across product design, software, calibration, manufacturing, suppliers, diagnostics, and service procedures.
Fleet Risk Assessment: Quantify affected populations, severity, recurrence risk, warranty exposure, and customer impact to prioritize escalations and guide business decisions.
Cross-Functional Alignment: Coordinate Product Engineering, Systems Engineering, Software, Manufacturing, Supplier Quality, Reliability, Service, Diagnostics, Warranty Engineering, and Field Operations to drive accountable issue resolution.
Validation Standards: Establish objective validation plans, acceptance criteria, sample requirements, monitoring periods, and post-implementation checks to confirm corrective action effectiveness.
Technical Mentorship: Mentor Field Quality Engineers in diagnostics, systems thinking, failure analysis, statistical problem-solving, and clear technical communication.
10 years of experience in automotive field quality, vehicle integration, systems engineering, product engineering, reliability, vehicle diagnostics, validation, manufacturing quality, or a related technical discipline.
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, Mechatronics Engineering, Systems Engineering, Computer Engineering, or a related technical field.
Experience investigating and resolving complex customer-facing vehicle issues across multiple systems or commodities.

Staff Field Quality Engineer - Vehicle

Responsibilities

Qualification

Preferred

Benefits

Company

Lucidmotors

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