Intern - Operations Support

Lake Saint Louis, MOinternshipRemote

entry

H1B: no

Nisc Intern - Operations Support at NISC provides customer support and assists with operations solutions projects. The role involves working closely with support teams and software engineers to resolve issues and requires on-site presence in Lake Saint Louis, Missouri.

Responsibilities

Provides superior customer support to internal and external customers in all encounters.
Assist with projects currently underway to help with completion.
Follow up with Member/Customers on requests and procedures.
Gather, maintains and audits Member configurations.
May be called upon to participate in testing of new product development or enhancements and documentation.
Utilizes all support tools as directed.
Strong customer orientation.
Excellent research and problem-solving skills with a strong attention to detail.
Strong verbal and written, interpersonal, and communication skills.

Qualification

Ability to work independentlyAbility to effectively adapt to changeStrong PC skillsAbility to organize and prioritize

Required

Ability to work independently, as well as in a team environment.
Ability to effectively adapt to change.
Strong PC skills.
Ability to organize and prioritize.
Ability to interact in a positive manner with internal and external contacts.
Ability to convey technical solutions to both technical and non-technical users.
Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.
Commitment to NISC's Statement of Shared Values.
Applicants must be in school and working towards the completion of an Associate or Bachelor’s degree in a computer/business related field.

Company

Nisc

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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Must-Have Skills for This Role

Customer SupportDocumentationPC Skills

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