Powerx The Field Service Manager provides strategic direction and leadership for the Testing Department, ensuring optimal performance and high-quality service. This role coordinates with multiple departments and fosters a positive team culture.
Responsibilities
Operational Oversight
Assist the Operations Manager in overseeing the day-to-day operations of the Testing Department.
Support Operations Manager with project percentage of complete billing meetings and best practices.
Prepare reports and debriefs for Operations.
Coordinate with other technical departments to achieve the best overall service and productivity.
Promote an uncompromising safety culture within the department.
Assist with answering technical questions from customers, sales personnel, subcontractors, or vendors.
Training and Development
Perform classroom and on-the-job training for Testing Department personnel.
Ensure proper methods and procedures are documented and consistently utilized.
Guide and mentor subordinates in achieving their highest credentials and the best possible proficiency in their respective fields.
Present technical presentations during training meetings.
