Customer Integrity & Threat Detection Manager (Starlink)

Bastrop, TXfull time

Remote

senior

$135k–$205k

H1B: no

SpaceX The Customer Integrity & Threat Detection Manager detects, disrupts, and investigates potential misuse of Starlink services while balancing customer privacy. The role involves designing solutions to abuse risks and collaborating cross-functionally.

Responsibilities

Proactively identify and assess platform integrity and abuse risks
Design and develop solutions to priority risks. Own their deployment and effectiveness in concert with a wide range of stakeholders
Represent the team in cross-functional groups and in appropriate areas of expertise
Establish yourself as an expert in 2+ relevant investigative techniques, technologies or abuse prevention strategies
Reactively investigate potential issues such as scams, fraud, and illicit goods and activities
Conduct periodic reviews to support legal and compliance obligations
Execute with consideration for customer privacy, targeting activities of indisputable harm and avoiding overreach

Qualification

6+ years of experience investigatingExperience enabling othersInternational professional exposure (eExperience in cybersecurity operations

Required

Bachelor's degree and 6+ years of professional experience in global affairs, intelligence, or investigations; OR 8+ years of professional experience in global affairs, intelligence, or investigations in lieu of a degree
6+ years of experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), geospatial tools (e.g., ArcGIS), and/or statistical software (e.g., R)
6+ years of experience investigating, mitigating, or dealing with illicit operators (e.g., fraud, abuse, cybersecurity, or other illicit activities)
3+ years owning and driving improvements in processes, technology, or other business areas to improve customer integrity or related capabilities

Preferred

Experience enabling others, influencing organizational decisions, and building consensus around solutions to challenging problems
Strong analytical research and communication skills, including excellent written and oral communication skills
International professional exposure (e.g., working abroad or on global initiatives/businesses)
Experience in cybersecurity operations, threat detection, or vulnerability assessment in high-stakes environments
Experience with research and intelligence analytic techniques, including open-source intelligence (OSINT) data techniques
Ability to work independently as well as collaboratively within a team environment in a fast-paced, high-tech environment
Highly organized with a strong attention to detail
Ability to adapt to changing priorities and deadlines

Benefits

Dental
Vision
401(k)
Parental Leave
Life Insurance

Company

SpaceX

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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