Factory Head of Community at Factory to build and run developer ambassador programs and events. Serve as a visible and credible voice for the community, managing feedback loops into product development.
Responsibilities
We are looking for our first community hire: Someone who loves developer communities, wants to be in the middle of online and offline events, and is always ready to discuss recent technological developments with the Factory community.
This role is in person, in our San Francisco office, and might require traveling to events in other locations.
Build our developer ambassador program — recruit the first cohorts, support them properly, and keep it alive past the first month, which is where most programmes quietly die
Run our own developer events end to end, from the invitation to the follow-up, and represent Factory at the ones we sponsor
Be a visible and credible voice for Factory — on stage, in workshops, on podcasts, and in live demos where things occasionally break
Show up where developers already are, including open source, and take part rather than broadcast
Own the feedback loop back into product: bring what developers keep asking for to the people who can build it, then tell the community what happened
Create the material that helps people get started — tutorials, demo scripts, workshop content
Qualification
A strong speaker2+ years in developer relationsComfortable with ambiguityYou might excel if youSoftware engineering background
Required
A strong speaker, but also a stronger listener. You can hold a stage, prepare an engaging talk, but you can hold a one-to-one conversation.
You are technical enough to be credible with engineers. You do not need engineering background, but you should be confident in demoing the product, and talking about the latest trends in autonomous software, coding agents, harnesses, and LLMs
You are able to communicate fast and be responsive to community members
2+ years in developer relations, community, developer advocacy, or as a developer who spent real time doing this type of work
A track record of running events or programmes end to end, at any size
Comfortable with ambiguity, and happy to ship a scrappy first version rather than wait for perfect conditions
You might excel if you
You genuinely enjoy spending time with people, and you get energy from talking and listening to them.
Have managed community or ambassador program from scratch before
Are already known in AI or developer-tooling circles, through open source, talks, writing or community leadership
Come from a software engineering background and want to point that credibility at something more people-facing
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
Preferred
Enjoy spending time with people and energized by conversations
Experience managing community or ambassador programs from scratch
Known in AI or developer-tooling circles through open source, talks, writing, or leadership
