Operations Engineer (Starlink Aviation)

Woodinville, WAfull time

On Site

entry

$100k–$135k

H1B: no

SpaceX Operations Engineer for Starlink Aviation at SpaceX responsible for performance and reliability of aviation processes. The role includes leading technical investigations, building infrastructure and tools, and applying data science to improve customer experience.

Responsibilities

Lead technical investigations with tight timelines by diving into isolated or fleet-wide performance or reliability issues which affect our customers and present findings to executives
Build and maintain critical infrastructure, tools, processes, and custom software to objectively assess the performance and reliability of Starlink aviation hardware
Apply data science and statistical inference skills to analyze data and build models that help improve customer experience and drive business growth and operational efficiencies
Develop tooling and operational processes to drive improvements to customer experience, time to resolution of customer issues, and enable efficient hardware processing and troubleshooting
Build and maintain data pipelines, automated metric aggregation, and dashboards to give visibility and alert on performance and reliability metrics
Drive positive business outcomes across disciplines including engineering, production, test, inventory, quality, supply chain, and customer experience

Qualification

Bachelor’s degree in engineering1+ years of experience with SQLStrong coding skillsStrong analytical skills

Required

Bachelor’s degree in engineering, computer science, data analysis, or other STEM discipline
1+ years of experience with SQL
1+ years of experience with data analysis in Python/R

Preferred

1+ years of experience with Bash scripting
Strong coding skills: clean, efficient, and well-documented code with a foundation in software design principles
Familiarity with data science and machine learning fundamentals (regression, classification, clustering, anomaly detection)
Strong analytical skills: statistical analysis, data visualization, and quantitative reasoning
Experience building predictive models and analytics pipelines
Experience with developing and deploying tools used for data analysis
Experience in a technical operational role under the pressure of a live service or production environment
Excellent written and verbal communication skills, ability to make presentations to engineers, team members, internal customers, and management

Benefits

Dental
Vision
401(k)
Parental Leave
Life Insurance

Company

SpaceX

View company page

Source: greenhouse

Active within the past hour

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