Flexport The Senior IT Systems Engineer at Flexport supports SaaS collaboration and endpoint management platforms, ensuring security, scalability, and optimization. The role includes administration, automation, and cross-functional collaboration.
Responsibilities
Flexport IT is looking for a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.
Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support.
Administer and provide escalation support for our SaaS platforms.
Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.
Own the lifecycle management across our core collaboration and endpoint management platforms.
Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows).
Monitor system health, performance, and usage; proactively resolve or escalate issues.
Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes.
Perform investigations/discovery across our systems for Legal and HR.
Assist in vendor management and product evaluations.
Drive solutions and project work.
Onboard new applications for single sign-on.
Qualification
Required
Bachelor's degree in Computer Science or related field (or comparable experience)
3+ years of experience supporting SaaS collaboration tools
