Braze Director Specialist Sales, AMER at Braze leading a team of Enterprise Account Managers across North America focused on SaaS and AI sales. Responsible for driving upsells, cross-sells, and expanding customer base with operational rigor.
Responsibilities
Manage a team of Enterprise Account Managers across North America
Lead teams through full-cycle SaaS upsells including prospecting and execution
Identify and prioritize key install-base growth opportunities
Evangelize additional products and drive adoption
Nurture key relationships within Braze and customer base
Coordinate cross-functionally with Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations
Recruit, retain, inspire, and develop top talent
Build teams and processes from the ground up
Qualification
A proven ability to recruitStrong technical and business acumen
Required
This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Managers across North America. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.
The ideal candidate will have successful experience leading and developing Account Managers to execute upsells/cross sells within a rapidly evolving ecosystem and dynamic technology. Your team will focus on the entire post-sales cycle with their clients for driving AI sales and adoption. You should have experience helping teams systematically identify and prioritise key install-base growth opportunities, evangelise additional products, execute with a high velocity of transactions with a high degree of operational rigour, and nurture key relationships within Braze as well as throughout the customer base. As a front-line leader, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.
Minimum of 2 years of successful experience in saas or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector
A proven ability to recruit, retain, inspire, and develop top talent
Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth
Ability to coordinate and work cross-functionally internally with internal constituencies, including Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations
Experience building teams and processes from the ground up
Outstanding verbal and written communication skills
Excellent commercial and legal negotiation skills
Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles
Experience selling agentic solutions or selling Marketing Technology is a strong plus
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $133,000 and $165,000/year, with an expected On Target Earnings (OTE) between $262,000 and $330,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
