GiveCampus is looking for a hands-on Site Reliability Engineer to help improve the reliability, performance, and operational maturity of our platform.

With our migration to AWS complete, this role will focus on operating and strengthening our production environment: improving observability, automating infrastructure and operational work, responding to incidents, and partnering with product engineers to build resilient systems.

Operate, maintain, and improve production infrastructure in AWS.

Build and maintain infrastructure as code using Terraform.

Support workloads running on Kubernetes and Amazon EKS.

Improve dashboards, alerts, and service-level indicators using New Relic or comparable observability platforms.

Investigate production issues, identify root causes, and implement durable fixes.

Participate in the shared 24/7 on-call rotation and contribute to effective incident response.

Participate in blameless postmortems and complete follow-up actions that reduce the likelihood or impact of repeat incidents.

Partner with product engineers to troubleshoot performance and reliability issues throughout the application stack.

Improve application resilience using established patterns such as timeouts, retries, queuing, backpressure, and idempotency.

Maintain and improve CI/CD pipelines and deployment workflows using tools such as GitHub Actions and CircleCI.

Site Reliability Engineer

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Givecampus

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