Automation Service Engineering Associate I/II, Oncology

Menlo Park - 1035full time

On Site

entry

$60k–$68k

H1B: yes

Billiontoone The Automation Service Engineering Associate I/II at BillionToOne provides service support, troubleshooting, and maintenance for laboratory equipment used in Next Generation Sequencing workflows. This onsite role requires strong root cause analysis and documentation skills in a regulated environment.

Responsibilities

Provide service, support, and troubleshooting for automated processes and instrumentation.
Perform and coordinate maintenance work on laboratory equipment.
Troubleshoot, conduct root cause analysis, and problem solving on lab instruments.
Carry out Installation, Operational, and Process Qualifications on new equipment as necessary.
Collaborate with Quality Control to ensure all documentation is completed accurately and in accordance with regulatory requirements.
Effectively coordinate with vendors as required for equipment issues.
Maintain equipment parts inventory and well-organized equipment records.
Prepare documentation as needed for equipment operation and maintenance.
Propose and design plans for process improvements.
Represent the equipment and automation teams in cross-functional meetings.
Undertake special projects as assigned.

Qualification

BS degree in a scientific disciplineAttention to detail and accuracy

Required

BS degree in a scientific discipline.
3+ years of experience in operating and troubleshooting laboratory equipment, preferably high-throughput molecular biology equipment, especially liquid handlers
Strong customer focused service experience.
Ability to engage in constructive dialogue, challenge concerns and maintain transparency.
Proficiency in problem-solving with limited direction and making confident decisions.
Attention to detail and accuracy.
Solid understanding of statistical analyses relevant to automated lab processes.
Strong multi-tasking ability with a focus on prioritization.
Experience in troubleshooting complex scripts is an added advantage.
Experience working in a CLIA or similar regulated environment is preferred.
Ability to work effectively in a team and build strong relationships.
Self-motivated with a high level of initiative.

Preferred

Familiarity with Molecular Biology techniques, including next generation sequencing.
Experience with data science / data engineering in an automated laboratory environment.
Experience developing training programs and performing knowledge transfer.

Benefits

Vision
401(k)
PTO
Equity/RSU
Parental Leave

Company

Billiontoone

View company page

Source: greenhouse

Active within the past hour

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