We are seeking a Client Services Consultant to serve as a trusted advisor to healthcare organizations, helping customers improve workflows, adopt Axuall solutions, and achieve measurable outcomes.

Success in this role is measured by your ability to improve customer workflows, drive adoption, contribute to measurable customer outcomes, and apply your expertise across multiple customer engagements.

Workflow & Solution Consulting

Lead workflow discovery to understand customer processes, challenges, goals, and opportunities for improvement.

Design and recommend future-state workflows that leverage Axuall solutions and industry best practices to improve efficiency and outcomes.

Serve as a trusted advisor and subject matter expert, applying healthcare, product, and workflow expertise across customer engagements

Manage workflow and solution workstreams within customer engagements, coordinating deliverables, dependencies, and follow-up to support successful implementation.

Adoption & Optimization

Guide customers through workflow and organizational change to drive successful adoption of Axuall solutions.

Develop and lead targeted adoption and optimization strategies, including training, addressing resistance, building customer champions, and using customer feedback and workflow insights to improve efficiency and value realization.

Assess utilization, adoption, workflow performance, and customer outcomes to identify opportunities for improvement.

Customer Outcomes & Practice Excellence

Client Services Consultant

Responsibilities

Benefits

Company

Axuall

More roles at Axuall