Payroll Support Manager (Corrections)

Remotefull time

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Payroll Support Manager (Corrections) at Check Technologies · LumiJobs

Remote

mid

H1B: no

Check Technologies Payroll Support Manager (Corrections) at Check Technologies leads a team resolving complex historical payroll and tax issues. This role focuses on people and operations leadership, managing priorities, performance, and escalation while partnering with technical SMEs.

Responsibilities

Own the team's day-to-day operating rhythm, including priorities, queue health, resource allocation, standups, escalation paths, and SLA performance.
Manage and develop a team of experienced payroll operations specialists through regular coaching, feedback, performance management, and career development.
Create visibility into team performance and surface risks, bottlenecks, and emerging trends before they become larger problems.
Partner with the team's senior SME to turn technical expertise into repeatable processes, documentation, and broader team capability.
Own complex operational escalations and coordinate the right technical or cross-functional partners when deeper expertise is required.
Partner closely with leaders across Support, Filing, Tax Operations, Product, and R&D on issues that cross functional boundaries.
Serve as a thought partner to the head of the department on team strategy, staffing, performance, and operational decisions.
Tools for the Job
The ideal candidate will have:
Startup or high-growth company background.
4-6+ years in operations, technical support, support operations, client service, or a similarly execution-heavy environment.
Meaningful people management experience. You've directly managed a team, coached performance, and held clear standards for both outcomes and how the work gets done.

Qualification

Experience in fintechTravel & Office PolicyFor our in-office and hybrid employees

Preferred

Familiarity with payroll or payroll tax is a plus, but it is not required.
Experience in fintech, payments, financial operations, or another regulated or technically complex domain.
Travel & Office Policy
The Check team is distributed across the US. Roles can be remote, hybrid, or based in one of our offices in New York City or San Francisco. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons throughout year. All Checketeers gather in the spring for our annual 3-day company retreat.
For our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays and there are regular happy hours, game nights, and other in-person events.
Remote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity.
Check is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, provided they are consistent with applicable federal, state, and local laws. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
Check participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Check does not use E-Verify to pre-screen applicants.