Program Manager - Quality & Safety

Required

• Education/Certification/Experience
• Healthcare Experience: Minimum of 5 years of healthcare experience required; 10+ years strongly preferred.
• Value-Based Care Expertise: Proven experience in value-based care environments with a deep understanding of how quality measure performance directly impacts organizational financial outcomes and shared savings.
• Ambulatory Quality & EHR Integration: Strong track record interpreting ambulatory quality measures and successfully translating them into EHR-integrated workflows.
• Process Improvement / Project Management: Demonstrated experience leading formal quality improvement or project management initiatives in a clinical setting.
• Portfolio of Success: A portfolio of work demonstrating measurable clinical quality improvements and successful cross-functional team execution is required upon application.
• Certified Professional in Healthcare Quality (CPHQ) - preferred
• Project Management Professional (PMP) or Lean Six Sigma Green/Black Belt certification - required
• Knowledge/Skills/Abilities
• Innovation & Strategy: A forward-thinking mindset with a proven track record of innovating processes and overcoming operational challenges.
• Collaboration & Leadership: Exceptional interpersonal and communication skills, with the ability to build trust, inspire a team, and work effectively across diverse departments (Clinical, RCM, Operations).
• Influence Without Authority: Exceptional interpersonal and communication skills with a proven ability to align diverse teams (providers, operational staff, IT, leadership) around shared goals without direct line authority.