Clinical Quality Consultant at Bayesian Health · LumiJobs

Responsibilities

When a care team asks why an alert did or did not fire, that question comes to our Clinical Production Support team, and answering it well takes real clinical judgment. Clinical case reviews are the largest share of that work and the heart of this role. You will investigate what happened in a given encounter, reach a sound and defensible conclusion, and communicate it clearly to the clinicians and client teams who asked.
Strong clinical reasoning is the foundation. On top of it, you will build a working understanding of how the product behaves, including how flags are generated, how suppression logic works, and how data moves from the EHR into the model. That technical fluency is taught here rather than expected at hire. The same is true of the medical device regulatory side, where you will grow into product complaint handling and, once trained, contribute to the disposition of possible anomalies that gate our releases.
This is a function still being built. Case volume is growing faster than the process around it, so you will be writing and improving the review standards, templates, and escalation paths as much as you follow them.
Clinical Case Review
Perform clinical case reviews on sepsis alerts: work the encounter record, establish the clinical timeline, determine whether the alert behaved as designed, and produce an internal case review with cited evidence and a recommended next action.
Product & Technical Fluency
Build and apply working knowledge of how the product generates, suppresses, and delivers flags, including the EHR data that drives it, so your conclusions hold up to both clinical and technical scrutiny. Review the AI-assisted triage and classification our tooling performs, including investigation and complaint classification, ticket creation, and draft acknowledgements, and correct them where the clinical facts don't support the output.
Communication & Escalation
Write clear, accurate responses to the clinicians and clinical informatics teams who submitted the case, following our communication standards, which protect patient privacy and avoid giving clinical direction. Own escalation: route issues to the accountable team in data science, engineering, implementation, or clinical, give them the clinical context they need, and drive tickets through to closure rather than handing them off. Send close-out communications and close resolved tickets.
Caseload Management
Manage a concurrent caseload against response commitments: track status, prioritize by clinical and client risk, and keep the queue current without prompting.
Pattern Recognition

Clinical Quality Consultant

Responsibilities

Qualification

Required

Benefits

Company

Bayesian Health

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