Writer Enterprise AI transformation lead at Writer managing strategic Fortune 100 accounts to drive AI adoption and ROI. The role involves partnering with executives to define AI strategies and orchestrate complex cross-functional programs.
Responsibilities
Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs
