Client Account Executive, Commercial at Dialpad · LumiJobs
mid
H1B: no
Dialpad Client Account Executive responsible for managing a portfolio of existing Dialpad customers and driving year-over-year revenue growth. Develop and execute sales strategies to meet or exceed sales and revenue goals.
Responsibilities
As a Client Account Executive, Commercial, you will be responsible for delivering best-in-class account management across a portfolio of existing Dialpad customers while driving year-over-year revenue growth. Serving as a consultant to the client, the CAE will demonstrate the value of what's possible by implementing additional Dialpad product suite offerings.
The CAE will develop and execute a sales strategy for their book of business. They will be responsible for meeting or exceeding sales and revenue goals and objectives, managing overall customer relationships, and ensuring customer satisfaction. The CAE is ultimately responsible for ensuring our customers consistently realize the value of their accounts, driving positive outcomes for both the customer and Dialpad.
This position reports to our Sales Manager, and has the opportunity to be based in our Austin, Texas Office with a hybrid schedule.
Focused on a portfolio of customers, the Commercial CAE will own the sales process end-to-end. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.
Create an account plan for how you will achieve your quarterly goals.
Cultivate relationships with our customers to gain insight into customer strategy and expansion plans.
Work leads and generate a pipeline.
Achieve or exceed quarterly revenue goals.
Serve as a Dialpad expert and become a trusted advisor and resource for your customers.
Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer to return to Dialpad.
Skills you'll bring
1-3+ years of sales experience in an ever-changing environment.