Rebag Assistant Store Director at Rebag responsible for driving sales and managing customer relationships in luxury resale. The role includes supporting sales peers and enhancing the in-store experience.
Responsibilities
To succeed at Rebag, you must be energetic, highly organized, and hard-working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
Job Responsibilities:
Welcome customers to Rebag by making their journey and understanding of Resale a memorable and exciting experience.
Identify and overcome objections and obstacles, including quoted items, financing options, and customer education, and resale pricing.
Coordinate all aspects of the sellers' final transaction, including receipt of final payment.
Contribute ideas toward improving the Rebag's sales and trade experience, as well as back-end processes and procedures.
Demonstrate a mastery of all Rebag products and services. Keep up with industry trends and best practices.
Proactively and consistently update our CRM system to ensure accurate customer experience information is captured to build stronger rapport.
Ensure opening and closing procedures are to standards
Assist management in developing the sales team to deliver best-in-class knowledge and experience to every customer that walks in to the boutique
Lead the sales team to success by achieving monthly sales quota
Assist and perform required tasks with attention to detail to ensure all transactions both in sales and submissions are properly processed
Qualification
Strong organizationAbility to work across multiple systemsPassion for Fashion and SustainabilityLead by example at all timesAbility to work weekends and evenings
Required
Team-oriented and possesses the ability to work cross-functionally with other groups.
Strong organization, prioritization and time management skills; highly attentive to detail.
Ability to work across multiple systems.
Enthusiastic and passionate about the changes in the resale industry.
Relatable and conversationalist not afraid of getting to new faces
Passion for Fashion and Sustainability
Self-starter who likes to enjoy a new challenge
Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
Able to present a case study on the industry and what makes Rebag a leader in the Industry
Comfortable standing on your feet for long periods of time
