Rebag Client Advisor at Rebag responsible for capturing leads, building rapport, and converting customers through product presentation and follow-through. Support sales peers and build customer relationships to promote luxury resale.
Responsibilities
Our Store Experience Leads are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for capturing leads, building rapport, and converting them through a charismatic presentation of our product and superb follow-through.
To succeed at Rebag, you must be energetic, highly organized, and hard-working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
Job Responsibilities
Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
Strive to meet/exceed personal, category and store sales goals and KPIs.
Collect client data and effectively build client relationships to support new client acquisition, and retention.
Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.
Communicating product and customer feedback to the management team.
Support all company initiatives as they relate to product launches, client service and selling.
Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
Build upon your strong knowledge of trends and designers/brands.
Ensure store visual merchandising standards are met and maintained.
Qualification
Strong organizationAbility to work across multiple systemsPassion for Fashion and SustainabilityLead by example at all timesAbility to work weekends and evenings
Required
Team-oriented and possesses the ability to work cross-functionally with other groups.
Strong organization, prioritization and time management skills; highly attentive to detail.
Ability to work across multiple systems.
Enthusiastic and passionate about the changes in the resale industry.
Relatable and conversationalist not afraid of getting to new faces
Passion for Fashion and Sustainability
Self-starter who likes to enjoy a new challenge
Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
Able to present a case study on the industry and what makes Rebag a leader in the Industry
