Solutions Engineer

New Yorkfull timeOn Site

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$80k–$93k

H1B: no

Trustpilot The Solutions Engineer at Trustpilot acts as a technical specialist partnering with sales teams to drive revenue growth and accelerate deal velocity by translating technical capabilities into commercial solutions. This role delivers product demonstrations, designs solution architectures, manages trials, and collaborates cross-functionally to ensure solution integrity.

Responsibilities

Commercial Discovery & Strategy: Partner closely with Account Executives to uncover high-value business challenges, identify key technical decision-makers, and map customer requirements to clear commercial outcomes.
Value-Driven Demonstrations: Deliver tailored, highly engaging product demonstrations that highlight ROI, competitive differentiation, and business impact to align with client commercial goals.
Solution Architecture & Revenue Generation: Design and present scalable solution architectures that solve key business pain points, drive expansion, and maximize Annual Contract Value (ACV).
Proof-of-Concept & Trial Management: Lead focused pilot programs and evaluation trials to validate functional fit, remove technical objections, and secure technical wins efficiently.
Sales Cycle Execution & Deal Enablement: Act as a trusted technical advisor throughout the sales process, actively removing technical friction and unblocking deals to accelerate closure.
Cross-Functional Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover.
Documentation & Knowledge Transfer: Maintain accurate documentation for proposed solutions and integration requirements.
Feedback Loop: Capture recurring customer feedback and insights to inform product.

Qualification

What's in it for you?A competitive base salary of $80Full health insurance

Required

Foundational knowledge or background in pre-sales, technical support, or customer facing technical roles, with a strong interest in SaaS environments
Solid commercial awareness and ability to connect technical features to business value and customer goals
Working knowledge of web technologies (APIs, JavaScript, SaaS integration) and aptitude for explaining technical concepts clearly to non-technical audiences
Eagerness to learn sales cycles and partner effectively with Account Executives in supporting active deal opportunities
Strong teamwork skills and adaptability to work effectively in a fast-paced environment alongside Sales and Customer Success colleagues
What's in it for you?
A competitive base salary of $80,000-$93,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission or other benefits.
Ability to work with the top account executives at Trustpilot and learn from them.
20 vacation days + 2 personal days +10 paid holidays per year.
2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist.
Full health insurance.