Brinc Product Specialists at BRINC support customer demos onsite by flying and troubleshooting drone-related issues. They maintain technical expertise in BRINC products and hold an FAA Part 107 Pilot’s License.
Responsibilities
We are hiring two product specialists based in the US.
Product Specialists partner with the Sales team to support and facilitate customer demos onsite. A product specialist at BRINC will be responsible for flying and troubleshooting demo and drone related issues before and during product demonstrations.
Provide customer-facing demo support
Achieve and maintain technical expertise in BRINC OEM products & proprietary software
Possess and maintain an FAA Part 107 Pilot’s License
Build positive relationships with customers and public safety agencies
Maintain a high level of flying proficiency to perform flying duties safely and efficiently
Participate in timely and effective communication with BRINC teammates
Partner with TAEs in the field to deliver live, interactive demonstrations of both hardware and software solutions.
Responsibly manage assigned BRINC equipment to include demonstration truck, station, sUAS kits and all accompanying equipment.
Proactively maintain cleanliness and functionality of all equipment to present BRINC as a solution for our public safety partners.
Proactively conduct detailed preparation testing, pre-operational briefings with contingencies and informative debrief discussions with BRINC personnel while onsite.
Qualification
Ability to travel up to 75%Experience with sUASPublic Safety & sUAS Program ExperienceDepartment of Defense ExperienceBasic CRM experience
Required
Demonstrated and proven Customer Service/Success skillset
Ability to obtain and maintain FAA Part 107 license and maintain currency certifications
Ability to pass a background check and DMV evaluation with a minimum of 2 years clean driving record
Ability to travel up to 75%
Possess and maintain a valid driver’s license in your primary state of residence
Strong ability to communicate effectively and diagnose problems in a fluid environment.
Preferred
Experience with sUAS, commercial, public safety or otherwise
Public Safety & sUAS Program Experience
Department of Defense Experience
Basic CRM experience
Proficiency in sUAS operations to comply with FAA requirements for Part 107 currency and certification
Robotic and/or sUAS Technician Experience
Working knowledge of proper operations of sUAS per FAA Part 107, public safety COA and COW regulations.
Experience with cellular and wireless network operations
