Staff Program Manager – Product Operations & NPI

Required

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
• 8+ years of experience in Product Operations, Program Management, or NPI; preferably in SaaS or cybersecurity industries
• Demonstrated ability to manage complex new product introductions and programs via Strong cross-functional coordination skills with exceptional communication.
• An exceptional communicator skilled in aligning cross-functional stakeholders while providing clear updates to senior leadership.
• What Will Make You Stand Out (Preferred Qualifications)
• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.
• A strategic thinker, focused on business outcomes, with a proven ability to orchestrate complex programs from inception to delivery while being an advocate for continuous improvement.