Ascend is hiring a Solutions Engineer (Contract) to take full ownership of a critical AI-driven data extraction workflow. You’ll shape how automation powers the insurance industry—improving accuracy, scalability, and customer experience at every step.

You’ll dive deep into complex data problems, fine-tune prompts, and refine systems that power the automation layer behind Ascend’s financial infrastructure. This role is a mix of hands-on problem-solving, experimentation, and collaboration with Product, Operations, and Engineering teams to make our automation more reliable and intelligent.

This is a contract role based on-site at our San Francisco office, 40 hours per week for three months, starting in October.

Own and optimize prompt logic

Identify and resolve data extraction issues using prompt engineering and analytical problem-solving.

Design systems that enable scalable, high-accuracy iteration on prompt workflows.

Technical implementation & tooling

Partner with internal teams to improve testing, monitoring, and refinement processes.

Support new customer and organization onboarding through internal tooling improvements.

Provide feedback and insights to shape the broader product roadmap.

Customer & stakeholder collaboration

Work closely with internal and external users to gather context, troubleshoot challenges, and deliver consistent, high-quality results.

Solutions Engineer

Responsibilities

Qualification

Required

Benefits

Company

Ascend21

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