Director of Product Operations

USA - Remotefull timeRemote

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senior

$280k–$310k

H1B: no

Deepgram Director of Product Operations at Deepgram owns systems, cadences, and analysis enabling cross-functional teams to operate with a unified view of product development. This role manages the new product introduction process end to end and quantifies revenue impact of roadmap decisions.

Responsibilities

Product Deliverable Coordination
Maintain a single source of truth for product commitments, milestones, dependencies, and status across all product lines
Drive accountability for deliverables across product management, engineering, design, docs, support, and GTM — surfacing risk early rather than reporting it late
Establish and enforce lightweight standards for PRDs, roadmap artifacts, release readiness, and launch documentation
Identify and remove chronic sources of friction and rework in how the product organization plans and ships
New Product Introduction (NPI)
Own the end-to-end NPI process: stage gates, entry and exit criteria, readiness checklists, and go/no-go decision forums
Chair launch readiness reviews and hold cross-functional owners to gate criteria across engineering, security, support, pricing, legal, marketing, and sales enablement
Coordinate beta and early access programs, including participant selection, feedback capture, and exit criteria for GA
Run post-launch retrospectives and drive the resulting process improvements into the next cycle
Continuously improve NPI for speed and predictability — the process should scale with the company, not slow it down
Program Management Partnership