As a Strategic Account Director at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base.

You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer's entire portfolio of brands and regions. You have the ability to build strong relationships with key decision makers and to create a pipeline of new opportunities within current accounts but having a deep understanding of their challenges, priorities and initiatives.. Your skills in navigating complex decision-making processes and influencing key stakeholders will result in successful closures of those deals.

What You'll Accomplish

Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts

Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers

Provide timely and accurate weekly forecasts

Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts

Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment

Manage customer inquiries related to commercial aspects of their Attentive agreement

Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person

Experience selling Email is strongly preferred

Strategic Account Director (East)

Responsibilities

Qualification

Required

Benefits

Company

Attentive

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