Director, Incentive Compensation at Attentive · LumiJobs

Responsibilities

Attentive is building the future of marketing with AI. We believe AI will change how brands connect with people and open new possibilities for growth. Our ambition is to help define that future, building on the experience and trust we’ve earned with thousands of brands.
We’re thinking big about what comes next, with the urgency of a startup and the foundation of a well-established business. Joining Attentive is an opportunity to help shape an industry primed for a massive change and have a meaningful role in the company we’re becoming.
What You’ll Accomplish
Lead annual incentive planning across Sales, Account Management, Customer Success, and other eligible go-to-market roles. Work with leaders to define performance measures, pay mix, payout curves, accelerators, and plan rules.
Track, report, and work with Accounting to accrue non GTM bonus plans including executive bonuses.
Make sure incentives reward the right outcomes. Evaluate how pricing, contract terms, customer commitments, usage, and deal margin affect payouts. Recommend changes that support growth without encouraging poor deal economics.
Build and test compensation models. Show how different levels of attainment and plan structures affect employee earnings and company costs. Explain the tradeoffs and help leaders reach a decision.
Own commission operations, including calculation, validation, reconciliation, approvals, and delivery to Payroll. Keep payouts accurate and on time, statements clear, and questions resolved promptly.
Maintain plan documentation and consistent policies for crediting, ramp periods, guarantees, role changes, adjustments, and exceptions. Work with People, Legal, Accounting, and Payroll on controls and approvals.
Assess whether plans are working. Track attainment, payout distribution, commission costs, and the behavior each plan encourages. Separate actual results from forecast assumptions and turn findings into recommendations.
Improve compensation systems and data. Work with Revenue Operations and business systems partners on requirements, testing, and data quality. Use automation and AI where they reduce manual work, improve accuracy and enhance customer experience.
Lead and develop the compensation team. Set clear responsibilities, review work, and coach people through complex questions. Help managers and employees understand their plans through rollout materials and ongoing communication.

Director, Incentive Compensation

Responsibilities

Benefits

Company

Attentive

More roles at Attentive