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VoltusPosted Oct 9, 2026
Customer Success Associate
Remotefull timeRemoteentry$70k–$74kH1B: yes
Voltus The Customer Success Associate manages onboarding of new customer sites into energy markets and supports ongoing account activities. This role involves project management across multiple teams to ensure sites go live and continue to perform in demand response programs.
Responsibilities
- As a Customer Success Associate, you get new customer sites into the energy market and ready to perform so they start earning. You own the project management of onboarding from signed contract to a live site, which means keeping data collection, registrations, hardware installation, and testing moving across Sales, Field Engineering, Market Operations, and Dispatch Operations. Our goal is to get sites live in under 100 days. You are the main point of contact for the customer along the way, and you set expectations early about what participating in the program will actually ask of their site team.
- Onboarding is where you start, not where you stop. You stay on as part of the account team for as long as the customer is with us, supporting dispatch events, registrations, and seasonal updates. Sales Directors own the commercial relationship and renewals, and this role has no quota. You’ll be assigned to a regional sales team of about four Sales Directors and may support more than one market.
Company
Voltus
View company pageSource: lever
Active within the past hour
Remote-friendly