Bosch Warranty and Repair Co-Op at BoschGroup supporting Service Operations with SAP system modeling, technical training frameworks, and digital quality systems. This role involves hands-on shop floor execution and continuous improvement projects.
Responsibilities
SAP Operations & Quoting Optimization
Time Reclassification: Audit and update labor activity types to ensure accurate cost allocation and booking integrity.
Planned vs. Actual Alignment: Conduct time studies and historical variance analyses across four critical repair stages—Inspection, Repair, Testing, and Final Inspection—calibrating SAP master routings to real-world performance.
Quoting Procedure Development: Build upon and improve the current repair quotation process; develop improved and streamlined quotation tools and practices.
Technical Training & Skills Architecture
Skills Categorization: Inventory technician competencies, mapping hands-on capabilities against specific material groups and diagnostic equipment.
Competency Matrix Expansion: Develop modular training plans and expand the operational skill matrix by integrating online training modules, Fit for Service curricula, and in-house workshops.
Standardized Inspection Documentation: Translate tacit diagnostic knowledge into clear, structured, and visually guided inspection reference guides.
File Architecture & Warranty Governance
Shared File Folder Restructuring: Review and restructure the legacy network file repository to make file searches and saving more intuitive and efficient.
Document Lifecycle Management: Identify, log, and safely archive obsolete documents, spreadsheets, and superseded working aids.
Warranty Document Review: Conduct a comprehensive audit of existing Warranty Agreements, ensuring only active, validated, and current legal revisions are retained.
Other technical disciplines would be considered, based on additional skills/qualifications and prior work experience.
Analytical Skills: Strong analytical aptitude with proficiency in data manipulation and modeling using Microsoft Excel (pivot tables, lookup formulas, data validation).
Communication & Organization: Excellent written and verbal communication skills, with an ability to interface comfortably between shop floor technicians, specialists, and management.
Problem-Solving & Initiative: Self-starter mindset with demonstrated interest in continuous improvement (Kaizen, Lean, 5S).
Familiarity or prior coursework in SAP ERP (Production Planning, Plant Maintenance, or Customer Service modules).
We are an Equal Opportunity Employer including disability/Veterans