Dealpath Senior Manager, Talent Acquisition at Dealpath responsible for strategy and execution of hiring across multiple departments. Lead critical searches and manage recruiting team and vendor relationships.
Responsibilities
Own enterprise and strategic accounts, managing roughly 10 to 30 accounts
Partner with customers from implementation onward to define success criteria and adoption plans
Build adoption programs for enterprise and strategic accounts
Deliver web-based and in-person training sessions and strategic reviews
Build renewal cases and drive the renewal process end to end
Identify and grow upsell opportunities based on customer investment strategies
Field phone and email-based support inquiries directly
Partner with Sales, Marketing, Product, and Leadership to relay customer feedback and resolve product escalations
Bring ideas for improving Customer Success processes and mentor other CSMs
Approach complex or ambiguous customer issues with creativity
Qualification
8+ years of recruiting experience3+ years leading recruitersProficiency with recruiting metricsGreenhouse experienceCommercial real estateThe Perks & CultureMedicalFlexible Spending AccountPaid Parental Leave
Required
8+ years of recruiting experience, including full-cycle hiring for senior leadership and hard-to-fill roles.
3+ years leading recruiters, contractors, or agency partners, or owning a Talent Acquisition function.
Experience hiring across a mix of go-to-market and technical roles at a growth-stage B2B SaaS company.
Hands-on experience using AI tools in recruiting, with a clear understanding of how to use them appropriately to avoid disparate impact and remain compliant with applicable federal, state, and local laws.
Experience building structured interviewing, scorecards, and applicant tracking system workflows.
Experience managing recruiting vendor and agency relationships and budgets.
Proficiency with recruiting metrics, forecasting, and reporting to executive audiences.
Preferred
Greenhouse experience.
Experience hiring in a hybrid or distributed environment across multiple states.
Commercial real estate, PropTech, or financial services hiring experience.
Experience building Talent Acquisition programs in a lean, budget-conscious environment.
