Aechelon Technology Lead Quality Specialist at Aechelon Technology owning and improving the Quality Management System for simulation products. Serves as primary quality liaison for customers, suppliers, and subcontracts.
Responsibilities
Quality Management System
Maintain QMS policies, procedures, records, and objective evidence appropriate to software, hardware, simulation, and systems integration.
Plan and conduct risk-based internal, program, supplier, and subcontractor audits; support customer and third-party assessments, including audits required to maintain ISO 9001:2015 certification.
Coordinate with responsible functions to incorporate applicable contractual, regulatory, cybersecurity, export-control, configuration-management, and documentation requirements into quality planning.
Establish measurable quality objectives and KPIs, and regularly report quality performance, trends, significant risks, and recommended actions to Aechelon Technology and Shield AI leadership.
Use quality data, audit findings, and lessons learned to identify systemic issues, prioritize process improvements, and verify their effectiveness.
Customer and Program Quality
Serve as a primary customer quality contract and coordinate responses to customer quality inquiries, Corrective Action Requests (CARs), nonconformances, and quality concerns.
Ensure required quality documentation, certifications, inspection records, test results, and other deliverables are complete and provided to customers as required.
Partner with Program Management and functional-teams to incorporate customer quality commitments into program execution and verified completion before customer acceptance and delivery.
Subcontractor and Supplier Quality
Identify applicable customer requirements and work with Contracts, Procurement, Engineering, and Program Management to incorporate them into subcontracts, purchase orders, statements of work, and supplier quality clauses.
Qualification
Education and experienceQMS expertiseIndustry experience
Required
Education and experience: Bachelor’s degree in engineering, quality management, business administration, or a related field, plus typically 8+ years of related quality experience (6+ with a master’s, 3+ with a PhD). An equivalent mix of education and experience also qualifies.
QMS expertise: Advanced knowledge of ISO 9001:2015 and of owning a QMS. This includes running audits and serving as the primary quality contact for customers during external certification audits.
Industry experience: Quality experience with simulation, aerospace, defense, or other complex hardware/software products, including setting and enforcing supplier quality requirements.
ISO 9001 lead auditor training or certification, ASQ CQE, ASQ CQA, or a related quality credential.