Nisc The Systems Administrator I maintains, supports, and enhances enterprise systems and infrastructure to ensure reliability, security, and optimal performance. They troubleshoot technical issues and collaborate with internal teams and vendors.
Responsibilities
Maintain and upgrade applications, servers, and associated systems to ensure optimal performance and reliability.
Build, deploy, configure, install, and update internal systems while troubleshooting issues to maximize uptime.
Install, configure, maintain, and troubleshoot operating systems, software, and applications.
Address technical support requests that fall outside the scope of standard support teams.
Troubleshoot application errors and collaborate with third-party vendors to achieve resolution.
Monitor and maintain system operations, including user authentication, permissions, security access, and name records.
Resolve system issues by identifying root causes and implementing effective solutions while supporting end users and technical staff.
Collaborate with Systems Administrators and IT team members on the implementation of new systems, technologies, and infrastructure initiatives.
Evaluate system requirements and recommend hardware and infrastructure configurations based on business, security, performance, and scalability needs.
Perform application administration activities including creating, modifying, and removing users, managing security access, and optimizing remote access solutions.
Support help desk operations by resolving technical issues and escalated support tickets in a timely manner.
Research, diagnose, and resolve technical issues using internal and external knowledge resources.
Qualification
Other duties as assignedAtlantaRequired Days from an Office LocationDuring TrainingStandard Daily Hours After TrainingPost-training Requirement
Required
Other duties as assigned.
2+ years of relevant experience in a technical support role, systems administration, server administration, infrastructure support or related technology role preferred.
Atlanta, GA
Required Days from an Office Location: Tuesday and Wednesday.
During Training: Monday - Friday; 8:00-5:00pm ET
Standard Daily Hours After Training: 9:00-6:00pm ET
Post-training Requirement: Rotating after-hours support coverage with an associated pay incentive.
Integrity – We are committed to doing the right thing – always.
Relationships – We are committed to building and preserving lasting relationships.
Innovation – We promote the spirit of creativity and champion new ideas.
Teamwork – We exemplify the cooperative spirit by working together.
Empowerment – We believe individuals have the power to make a difference.
