Modal The IT Lead at Modal will build and own the systems enabling effective and secure employee technology use. This role includes managing identity and access, devices, internal systems, SaaS applications, and IT operations.
Responsibilities
We’re looking for a Head of IT to build and own the systems that enable everyone at Modal to work effectively and securely.
You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company.
This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it.
Identity & Access
Own employee identity and access across internal systems and SaaS applications
Build scalable onboarding, offboarding, and access lifecycle workflows
Improve SSO, MFA, least privilege, and access management in partnership with Security
Devices & Endpoints
Own the lifecycle and security of employee devices
Build and maintain device management, configuration, patching, and endpoint security
Automate provisioning and make onboarding as close to zero-touch as possible
Internal Systems & Automation
Qualification
You can independently identify problems
Required
You’ve designed and automated employee lifecycle and access-management workflows
You can independently identify problems, make pragmatic technical decisions, and drive them through implementation
You’re comfortable being hands-on today while building the systems and team needed as the company grows
