Own activation and platform success

Deeply understand each customer's specific use cases, business objectives, and success metrics

Build and co-develop custom AI solutions with customers

Design and execute activation strategies that drive measurable platform adoption and business outcomes

Implement champion programs, office hours, usage dashboards, customized trainings, and workshops

Create advocate networks and champion communities within customer organizations

Establish power user communities that drive peer-to-peer learning

Train internal customer trainers to scale enablement

Design innovative customer experiences that deepen engagement

Facilitate dynamic live and virtual training sessions tailored to diverse audiences

Partner with curriculum team while owning customization and delivery for your customers

Create memorable learning experiences that inspire action and drive adoption

AI adoption lead (West)

Responsibilities